RESERVATION POLICY

Reservations are recommended for weekends and holidays. We recommend making reservations early to assure getting the dates of your choice. FULL RENTAL PAYMENT IS REQUIRED TO RESERVE BOATS. We allow 4 days for receipt of payment for reservations made by phone. After 4 days, boats will be considered open.

Reservations are taken on a first come, first served basis. SORRY, ABSOLUTELY NO REFUNDS.

Moore Outdoors WILL NOT transfer rental reservation money to shuttle fees or any other expenses. If reserved boats are not used there will be no transfer, no refund, or no raincheck.

Reserved boats will be held until 11:00 a.m. on the date of the reservation unless we are notified of a later arrival time.  SORRY, ABSOLUTELY NO REFUNDS!

Moore Outdoors has been in business since 1978. Our policies are set after careful thought and consideration. Over the past 22 years we have encountered many different situations. We use this experience to set these policies. The whitewater season in Arkansas is usually very short. In order for us to remain in business we must rent our equipment each and every day possible. Our "no cancellation" policy is necessary to ensure this.

RAINCHECKS

Trips take place rain or shine! No trips will be called off due to overcast skies, light and/or scattered rain, or chance of rain.

Rainchecks will be issued after 12:00 noon on the day the trip is scheduled ONLY if high water prevents safe trips on Big Piney Creek or the Illinois Bayou. The issuing of  Rainchecks will be issued after 12:00 noon on the day the trip is scheduled ONLY if high water prevents safe trips on Big Piney Creek or the Illinois Bayou. The issuing of  rainchecks will be determined by Moore Outdoors.

Rainchecks are valid until the end of the calender year in which they are issued. Trips can be rescheduled ONE time only! Use of a raincheck on a Saturday is subject to availability,

Rainchecks are not transferrable.

Rainchecks will not be issued for "no shows".