MOORE OUTDOORS RENTAL POLICIES

All renters must be able to swim. 

  All renters will be required to sign a rental agreement/liability release form. Each renter must be present when signing the form. You may not sign for someone else.

  Each renter will be fitted for a lifejacket when you sign the rental agreement/liability release form. 

  Canoes & equipment may be picked up after 8:30 a.m. and must be returned by 8:00 p.m. on the same day as rented. DO NOT LEAVE MOORE OUTDOORS BOATS AND/OR EQUIPMENT AT LONGPOOL OR OTHER ACCESS POINTS!

  Moore Outdoors equipment not returned by 8:00 p.m. will be reported as stolen to the U.S. Forest Service, the Pope County Sheriff's Department, and the Arkansas State Police, and charges will be filed. Renter will also be charged a $20.00 per boat "pick-up fee" for boats left at any access point and not returned as required.

  Renters are responsible for any and all damage or loss to Moore Outdoors equipment.  Charges by item are listed in the store. Renters are responsible for any and all equipment until it is returned to Moore Outdoors. DO NOT LEAVE ANY MOORE OUTDOORS EQUIPMENT UNATTENDED AT  LONGPOOL or other access points.

Payment for loss of, or damage to rental equipment is DUE IMMEDIATELY!

  There is RIVER PICK-UP CHARGE of $100.00 per boat for any boat left on the creek. This fee MUST be paid immediately. In the event the boat is wrapped and we are not able to retrieve it the value of the boat will be charged to the renter and MUST be paid immediately. If, and when the boat is retrieved, damages will be assessed and the payment will be adjusted, if necessary. 

   If you broach, wrap, or pin your rental canoe, notify Moore Outdoors immediately. Stay away from the boat. Unless you know the correct retrieval procedures you may cause more damage and possibly get someone hurt. It is important to notify Moore Outdoors immediately in order for us to begin retrieval operations. Get to the take-out. Catch a ride in another canoe or raft. Bring your paddles and lifejackets to the store. 

  Pets are NOT allowed in Moore Outdoors rental boats or in our campground. Sorry, but we can not "watch" pets while you are on the creek. For your information, dogs must be kept on a leash at Longpool Recreation Area. They are NOT allowed on the beach or in the swimming area.

  AGE REQUIREMENTS - Big Piney Creek is not recommended for children. We DO NOT allow children under 14 years old in our rental boats. Children under 16 years old must be accompanied in the boat by their parent. This policy is set ONLY to protect the children! 

  Big Piney Creek is NOT recommended for beginning paddlers. We will NOT put inexperienced paddlers on Big Piney Creek, especially from Helton's Farm to Long Pool. We recommend at least two whitewater trips before attempting the 5-mile, class I - II, Longpool to Twin Bridges run. We recommend at least 3+ whitewater trips before attempting the 10-mile, class II - III, Helton's Farm to Longpool/Twin Bridges run.

There is room for only 2 passengers in each canoe.

  We do not allow overnight camping on Big Piney Creek in our rental boats. We do not recommend overnight camping on Big Piney Creek. 

  In general, Big Piney Creek is considered floatable between 2.0 feet and 5.0 feet. We DO NOT rent canoes above the 5.0 feet level. Water levels vary in the Spring. Days, and even hours, can change conditions with little or no warning. Heavy rains can cause creeks to rise rapidly! We do our best to predict daily water levels. We give current levels and conditions with local forecasts. We WILL NOT rent boats if we feel conditions are, or could become dangerous. The upper Big Piney Creek is very remote with few access points. 

ADDITIONAL CHARGES: 

There is a $25.00 per boat deposit.  The deposit will be refunded if all equipment is returned by 8:00 p.m.  

  Access Fee: The Helton's charge $2.00 per canoe/kayak, and $3.00 per raft to put in on their property. This must be paid before you put in at Helton's Farm. 

  Parking: The U. S. Forest Service charges $3.00 per vehicle for parking at Longpool Recreation Area. You must obtain a permit at the entrance to Longpool. The stub must be displayed on the dash of the vehicle. Instructions are printed on the permit envelopes. You will receive a ticket from the U. S. Forest Service if you do not purchase the permit.THESE CHARGES ARE NOT INCLUDED IN THE MOORE OUTDOORS RENTAL OR SHUTTLE FEES!